Privacy Policy

Effective Date: January 1, 2026

Vector Fire ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at vectorfire.co or submit information through our contact forms.

Information We Collect

We collect personal information that you voluntarily provide to us when you fill out a contact form or request a quote on our website. This information may include:

• Full name
• Email address
• Phone number
• Company name
• City or service area
• Type of service requested
• Any additional details you include in the message field

We do not collect personal information automatically through cookies, tracking pixels, or other automated means beyond standard website analytics (see "Cookies and Analytics" below).

How We Use Your Information

The personal information you provide is used solely for business purposes related to your inquiry. Specifically, we use your information to:

• Respond to your inquiries and contact form submissions
• Provide estimates, quotes, and proposals for fire alarm services
• Communicate with you about our services, scheduling, and project details
• Follow up on service requests or ongoing projects
• Improve our website and the quality of our customer service

Form Processing

Our website contact forms are processed through Formspree, a third-party form handling service. When you submit a form on our website, your information is transmitted through Formspree's servers and delivered to our business email. Formspree processes your data in accordance with their own privacy policy, which you can review at formspree.io/legal/privacy-policy.

By submitting a form on our website, you acknowledge that your information will be processed through Formspree as described above.

Data Sharing

Vector Fire does not sell, rent, trade, or otherwise share your personal information with third parties for marketing or commercial purposes. Your information is only shared in the following limited circumstances:

• Form processing: As described above, contact form submissions are processed through Formspree to deliver your inquiry to us.
• Legal requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as a court order or subpoena.
• Business protection: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others.

Cookies and Analytics

Our website may use standard website analytics tools to collect non-personally identifiable information about how visitors use our site. This data helps us understand website traffic patterns and improve the user experience. Analytics data may include:

• Pages visited and time spent on each page
• Referring website or search engine
• Browser type and device information
• General geographic location (city or region level)

We do not use tracking cookies, retargeting cookies, or any third-party advertising cookies on our website. We do not build advertising profiles based on your browsing activity.

Data Security

Vector Fire takes reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure form transmission (HTTPS encryption) and limiting access to personal information to authorized personnel only.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data, but we are committed to maintaining industry-standard protections.

Data Retention

We retain personal information submitted through our contact forms for as long as necessary to fulfill the purpose for which it was collected, respond to your inquiry, and maintain records of our business communications. If you request deletion of your information, we will remove it from our active records within a reasonable timeframe.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information from our records
• Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to all privacy-related requests within 30 days.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will promptly remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Vector Fire
17350 State Highway 249 Ste. 220 29292
Houston, TX 77064
Phone: (346) 278-6177
Email: info@vectorfire.co